Dokan Pro

Marketplace models and earning controls

Dokan Pro extends a WordPress multivendor marketplace built with WooCommerce and the Dokan marketplace add-on. It works with marketplaces for physical products, digital downloads, bookings, auctions, subscriptions, local selling, and print-on-demand, as well as B2B, B2C, P2B, and D2C models. Vendors manage individual stores while administrators oversee the platform and earn through vendor or product-based commissions.

Administrator settings and marketplace reports

Administrators can view and modify vendor products, set product publishing rules, and manage vendor registration and marketplace operations. Commission settings can use a flat amount or a percentage, with percentage overrides for individual vendors. Earning reports can be grouped by day, year, or vendor, and administrators can review each vendor’s earnings.

Settings cover vendor shop URLs, store maps, contact forms, store sidebars, vendor review editing permissions, and withdrawal order status. Automatic withdrawal disbursement can be configured by amount or time period. Available widgets include best vendor, featured vendor, store contact, and store location.

Vendor management and customer communication

Vendors can manage products and stores through utilities such as the Vendor Dashboard, Vendor Analytics, and Vendor Staff Manager. Other modules cover vendor reviews, seller badges and verification, vendor support, vendor vacation settings, shipping conditions, wholesale selling, and product inquiries.

Customers can contact vendors and administrators through Product Enquiry. Other customer-facing options include live chat, store following, geolocation, product reviews, and return and warranty requests. The Dokan Delivery Driver App supports real-time order tracking, timeline updates, and communication among administrators, vendors, customers, and delivery drivers.

Commerce modules and integrations

Available Pro modules include subscriptions, bookings, simple auctions, product add-ons, single-product multivendor selling, requests for quotation, vendor coupons, product duplication, Ajax live search, and PDF invoices. Listed payment integrations include Stripe Connect, Stripe Express, Paystack, Razorpay, PayPal Marketplace, and MANGOPAY.

Other listed capabilities include WPML and Rank Math SEO integration, EU compliance fields, colour scheme customization, report abuse, and product store support. Migration tools support importing vendor data, products, and orders from WC Vendors, WCFM Marketplace, or MultiVendorX.

Set up the marketplace

Start with a WordPress site using WooCommerce and the Dokan marketplace plugin, then add Dokan Pro. Configure vendor registration, product publishing, commissions, withdrawals, store settings, and the modules needed for the marketplace model. Administrators can then oversee stores, products, customer communication, and earnings reports through the available management tools.