Joinchat Premium

Joinchat includes a customizable floating contact button to a WordPress website. On mobile, it opens WhatsApp; on desktop, it launches WhatsApp Desktop or WhatsApp Web, where visitors can continue the conversation or scan a QR code. A preloaded message can include details about the page or product the user was viewing. The visitor starts the chat.

Joinchat Premium and Joinchat AI are paid editions with various capabilities. Premium adds controls for widget visibility, contact channels and team schedules. Joinchat AI adds an agent that answers from the FAQs and website content you provide, using the tone and knowledge you define.

Choose where the widget appears and how visitors make contact

Country-based rules show or hide the button for visitors in selected countries. You can also add Telegram, Facebook Messenger, phone calls and other support channels to the same widget.

Settings for the WhatsApp number, call to action, start message and visibility can vary by post, page, product, custom post type, and tag or category archive. A notification balloon can draw attention to the button.

Give visitors a guided way to start

Rich Chat lets you create multiple chat bubbles with links, buttons, images or rotating text. Use them to welcome visitors, offer help or present a promotion before they open a conversation. Dynamic variables can add page or product details to the preloaded WhatsApp message.

You can add opt-in text that explains the conditions for contacting your business. Make acceptance mandatory and keep contact disabled until the visitor agrees.

Chat Funnel uses guided conversational flows to qualify and capture leads automatically, including when nobody is available at a desk. For teams, multi-agent schedules assign chats according to each agent’s working hours. You can set an alternative call to action for times when no agents are online.

Configure the chat experience

Install Joinchat on your WordPress website, set the WhatsApp contact details and default call to action, then adjust the widget’s appearance and visibility. Add Premium controls as needed. To use Joinchat AI, provide the relevant FAQs and website content, then define the agent’s tone and knowledge.