When you need to get a quote, make a change, report a claim, or request breakdown assistance, calling the right Tesco Car Insurance number ensures quick, efficient support.
Below is a comprehensive guide to all the key phone numbers, opening hours, and tips for contacting Tesco Car Insurance.
1. General Enquiries and Quotes
0345 246 2895 – Customer Service and Quotes
- Call to:
- Get a new quote
- Change policy details (add a driver, update vehicle)
- Cancel or renew your policy
- Opening hours:
- Mon–Fri: 08:00–20:00
- Sat–Sun: 09:00–14:00
2. Making a Claim
0345 677 3377 – Claims Telephone Number
- Call to: Report any incident (accident, theft, vandalism) up to 24 hours after occurrence.
- Have your policy number and incident details ready.
- Lines open 24/7; calls may be recorded.
3. Key Cover Claims (Lost or Stolen Keys)
0345 366 0228 – Key Cover Emergency Helpline
- 24 hours a day, 365 days a year.
- Quote your Key Cover fob number to arrange key replacement, lock fitting, and vehicle hire.
0345 301 0731 – Key Cover General Customer Services
- Mon–Fri: 08:00–20:00
- Sat: 09:00–17:00
- Sun: 10:00–17:00
4. Breakdown Assistance
0800 003 001 – UK Roadside and Recovery Assistance
- Freephone from UK landlines and mobiles.
- 24 hours a day, 365 days a year.
- Provide your policy number and vehicle registration when calling.
5. Complaints and Feedback
0345 366 8631 – General Complaints
- For service or policy complaints not resolved by Customer Service.
- Alternatively, write to:
Customer Relations Manager,
Freepost RSJB-RYLK-JKUX,
Tesco Bank Complaints,
PO Box 277,
Newcastle Upon Tyne NE12 2BU.
6. Renewals & Cancellations
0333 222 6715 – Renewals and Cancellations
- Call to opt in or out of automatic renewal, or to cancel outside the cooling-off period.
- Cooling-off refunds:
£25 fee within 14 days; £40 fee thereafter.
Quick-Reference Table
| Purpose | Phone Number | Opening Hours |
|---|---|---|
| General Enquiries & Quotes | 0345 246 2895 | Mon–Fri 08:00–20:00; Sat–Sun 09:00–14:00 |
| Claims | 0345 677 3377 | 24/7 |
| Key Cover Emergency | 0345 366 0228 | 24/7 |
| Key Cover General Services | 0345 301 0731 | Mon–Fri 08:00–20:00; Sat 09:00–17:00; Sun 10:00–17:00 |
| Breakdown Assistance (UK) | 0800 003 001 | 24/7 |
| Renewals & Cancellations | 0333 222 6715 | Mon–Fri 08:00–20:00; Sat–Sun 09:00–14:00 |
| Complaints | 0345 366 8631 | Mon–Fri business hours |
Tips for Calling Tesco Car Insurance
- Always have your policy number, vehicle registration, and Clubcard number (if applicable) to hand.
- For hearing or speech difficulties, use Relay UK by prefixing 18001 to the number.
- Calls may be recorded for fraud prevention, training, and quality assurance.
- Use Your Insurance Account online to manage many changes for free, avoiding call-centre wait times.
With these dedicated numbers and tips, you can quickly reach the right Tesco Car Insurance team for quotes, claims, key cover, breakdown assistance, renewals, or complaints. Whether you prefer phone support or self-service online, Tesco Car Insurance covers all your contact needs.
